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Our client, a growing manufacturing company located in the Aurora, IL area, is looking to hire an Office Manager/Inside Sales Support Specialist to join their team.
The ideal candidate will be a problem-solver who has excellent communication skills and impeccable attention to detail who is willing to roll up their sleeves and wear many hats.
This is a highly hands-on role within a small, lean team, where many processes are still manual and evolving. The right candidate must be comfortable balancing customer service execution, inside sales support, and core administrative responsibilities, while helping bring structure and consistency to daily operations.
Salary range: 75-85K (Depending on experience)
Hours: Monday-Friday 8:00am-5:00pm ONSITE
**PLEASE NOTE-THIS POSITON REQUIRES YOU TO WORK ONSITE, THIS IS NOT A HYBRID/REMOTE OPPORTUNITY.**
Office Manager/Inside Sales Support Job Duties:
Serve as the primary point of contact for customer and partner inquiries
Process customer orders from intake through fulfillment
Perform accurate manual order entry, order confirmations, and invoicing
Communicate order status, lead times, and shipment updates
Support resolution of order issues, discrepancies, or documentation challenges
Support sales leadership with inside sales activities
Prepare and follow up on quotes, pricing requests, and sales documentation
Proactively follow up on open quotes, leads, and customer inquiries
Support customer onboarding, pricing setup, and basic account maintenance
Coordinate with internal teams and international counterparts on production, shipping, and documentation
Support inbound shipments and assist with resolving delays or paperwork issues
Ensure accuracy of supporting documents, parts lists, and order details
Act as a central communication point between sales, operations, and logistics
Manage day-to-day administrative functions for a small on-site office
Maintain organized records for orders, invoices, pricing, and customer communications
Support light Accounts Receivable activities (invoice tracking, collections follow-up)
Support light Accounts Payable activities (invoice matching, expense documentation)
Assist with internal reporting and administrative coordination
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Job Requirements
Required Skills:
2-5+ years of experience as an Office Manager in a manufacturing environment required.
Proficiency in MS Office programs (Excel, Word, Outlook) required.
Prior experience with inside sales responsibilities.
Thrives in a small-team, hands on environment.
Some A/P & A/R experience (invoicing, collections, etc.)
Proactive problem solver willing to search for the best solution.
Strong attention to detail.
Excellent written and verbal communication skills
Comfortable with wearing many hats-helping with customer service, inside sales, and administrative tasks.
Discover exciting job opportunities in the vibrant area around Aurora, Illinois! Nestled in the scenic Fox River Valley, this region offers a perfect blend of urban amenities and natural beauty, making it an ideal place to advance your career. From the stunning architecture at the Farnsworth House to the bustling Paramount Theatre, Aurora is a hub of cultural experiences. With proximity to Chicago and its world-renowned dining scene, professional sports teams like the Chicago Bears, and stunning parks for outdoor enthusiasts like the Morton Arboretum, the opportunities for growth and adventure are boundless here. Explore our job listings today and take the next step toward a fulfilling career in this enchanting area.
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